Catalogue

Fixed-scope services with published AED prices.

Every item lists what is delivered, where the boundaries are and what is not included. Implementation work is confirmed by an accepted scope of work before it becomes payable.

Index.Ref / Service catalogue

Service ledger

Tax status

Prices exclude 5% VAT

ServiceAED
Workflow Discovery Session
1,250
AI Readiness Assessment
4,800
Knowledge Assistant Design
7,500
Workflow Automation Validation
from12,500
Document Intelligence Implementation
from15,000
Executive AI Briefing
3,500
Team AI Workflow Training
8,500
Optimisation Support Retainer
from6,000 / mo

Scope confirmed in writing

How the catalogue is organised

Assessment

Decide whether a process is suitable before anything is built. Written findings, no system access.

Design

Turn an agreed process into answer boundaries, escalation rules and a reviewable specification.

Implementation

Configuration and rollout of a named workflow. Confirmed by an accepted scope of work first.

Training

Briefings and practical sessions so your team can run, check and correct the workflow themselves.

Support

Ongoing monitoring, exception review and adjustments once a workflow is live.

Filter

Showing 8 of 8 services

Support team reviewing approved reference material on screen while designing assistant answer boundariesDesign

Knowledge Assistant Design

Design
AED 7,500
one-off · excl. VAT

Design of an assistant that answers from your approved sources only: source selection, answer boundaries, escalation rules, refusal behaviour and the review process for published answers.

Who it is forCustomer-service and internal support teams answering repeated questions from known material.

Deliverables
  • Approved-source register
  • Answer scope and refusal rules
  • Escalation and handover design
Boundaries
  • Design stage only — the assistant is not built under this item
  • Answers are limited to sources you approve
Remote or on-site Preferred date
Consultant configuring an operational workflow on a laptop with process notes alongsideImplementation

Workflow Automation Validation

Implementation
fromAED 12,500
one-off · excl. VAT

A working validation of one approved workflow with decision rules, exception routing, human-review checkpoints and testing against agreed scenarios.

Who it is forTeams with a mapped process ready to be configured and tested.

Deliverables
  • Configured validation in the agreed environment
  • Decision and exception rules
  • Human-review checkpoint design
Boundaries
  • One workflow per engagement
  • Integrations are limited to those named in the accepted scope of work
View detailsAsk about scopeConfirmed by scope of work
Team member checking extracted fields against a stack of printed operational documentsImplementation

Document Intelligence Implementation

Implementation
fromAED 15,000
one-off · excl. VAT

An implementation that extracts, classifies and validates fields from one document type, with a review queue for anything the workflow is not confident about.

Who it is forTeams processing recurring operational documents by hand.

Deliverables
  • Field and classification schema for one document type
  • Extraction and validation configuration
  • Review queue for low-confidence items
Boundaries
  • One document type per engagement
  • Results depend on the quality and consistency of the samples supplied
View detailsAsk about scopeConfirmed by scope of work
Facilitator and operations team mapping a single business process on a whiteboard during a working sessionAssessment

Workflow Discovery Session

Assessment
AED 1,250
one-off · excl. VAT

A structured working session on a single operational process: how it runs today, where effort is lost, whether AI assistance is appropriate and which human checkpoints it would need.

Who it is forOperations, customer-service or sales leads with one recurring process in mind.

Deliverables
  • One 90-minute facilitated session
  • Written session summary
  • Suitability view for the process reviewed
Boundaries
  • Covers one process only
  • No access to your systems is taken
Remote or on-site Preferred date 18 attendees
Business team reviewing workflow shortlists together in a UAE office meeting roomAssessment

AI Readiness Assessment

Assessment
AED 4,800
one-off · excl. VAT

A review of up to three candidate workflows against data availability, approved sources, exception volume, review capacity and internal ownership, producing a prioritised shortlist.

Who it is forLeadership teams deciding where to begin and what governance is required first.

Deliverables
  • Stakeholder interviews
  • Current-state notes for up to three workflows
  • Readiness scoring against agreed criteria
Boundaries
  • Assessment only — no build, configuration or integration
  • Findings are based on the information your team provides
Remote or on-site Preferred date
Support colleagues reviewing exception cases and monitoring notes together at a shared deskSupport

Optimisation Support Retainer

Support
fromAED 6,000
per month · excl. VAT

Monitoring of an implemented workflow, exception review support, in-scope configuration adjustments and scheduled quality sampling.

Who it is forClients running an implemented workflow who want continuing oversight and adjustment.

Deliverables
  • Periodic review notes
  • Record of configuration changes
  • Quality sampling summary
Boundaries
  • Support hours are stated in the written agreement — this is not round-the-clock cover
  • New workflows and major redesign are quoted separately
View detailsAsk about scopeConfirmed by scope of work
Senior leadership team in a boardroom reviewing printed briefing material and an on-screen summaryTraining

Executive AI Briefing

Training
AED 3,500
one-off · excl. VAT

A briefing on where AI assistance is currently practical in operational work, what it requires from the organisation and which controls should be in place before it is used.

Who it is forBoards and senior leadership teams.

Deliverables
  • One half-day briefing
  • Slide handout
  • Written summary of decisions and open questions
Boundaries
  • Briefing only — no assessment or build work
  • General practice, not legal, financial or regulatory advice
Remote or on-site Preferred date 220 attendees
Small team taking part in a practical classroom training session with laptops and worked exercisesTraining

Team AI Workflow Training

Training
AED 8,500
one-off · excl. VAT

Practical training on operating an AI-assisted workflow: reviewer responsibilities, exception handling, escalation, and the limits of AI-assisted output.

Who it is forTeams who will operate or review an AI-assisted workflow day to day.

Deliverables
  • One full-day private session
  • Worked exercises using non-sensitive material
  • Participant handout
Boundaries
  • Private to one organisation
  • No certification or accreditation is issued
Remote or on-site Preferred date 420 attendees

VAT is applied at the prevailing UAE rate where it applies to the engagement. The rate shown is the standard UAE rate.

On-site delivery inside the agreed emirate is included. Travel outside the agreed location is quoted in writing before it is charged. No travel amount is added at checkout.

Operations team working through a live process at a shared desk with notes and dashboards on screen
How buying works

Published scope first, payment second.

Nothing is charged before the deliverables, boundaries and exclusions are written down and agreed.

01

Choose the service

Every item lists deliverables, boundaries and exclusions on its own page.

02

Set the variants

Delivery mode, preferred date and attendee count where the service allows them.

03

Pay or request scope

Fixed-scope items are payable online in AED. Implementation is quoted in writing.

04

Receive confirmation

A written confirmation sets out what is included before delivery is scheduled.

Two colleagues reviewing written scope documents and exception notes side by side
If nothing fits

Custom work is scoped in writing before it is priced.

The catalogue covers the work we deliver most often. When a process sits outside it — an unusual document set, a system without a stable interface, or a workflow that needs its own review model — we write the scope first and price it against that scope, not against an assumption.

  • A written statement of what will and will not be delivered
  • The human review points and who owns them
  • Named dependencies on your systems, data and people
  • A fee that only becomes payable once the scope is accepted
Request a custom scope