Legal

Professional Services Fulfilment Policy

  • Service begins after payment confirmation and acceptance of the relevant scope.
  • Consultations are delivered remotely or at the agreed UAE location.
  • Project work follows a written proposal or statement of work.
  • Deliverables are supplied electronically unless otherwise agreed.
  • Customer approvals may be required at defined milestones.
  • Delays in access, information or customer decisions may affect delivery.
  • Production deployment requires testing and customer approval.
  • Ongoing support is provided only where included or purchased separately.
  • Completion is confirmed through delivery, acceptance or the process defined in the contract.